email etiquette

Email is one of those business tools that many of us take for granted and don’t think twice about.  But not practicing basic email etiquette could be hurting your reputation, causing business partners and customers to perceive you in a negative light. You might be the company superstar, but failing to communicate properly via email…

cultural differences

These days more than ever before, we are able to communicate across international borders. Gone are the days of exclusively presenting our opportunity and products face to face to our friends, family, and neighbors. We can place an ad, reach out on social media, and touch the lives of those so far removed from us…

networking events

“I see there’s a mandatory networking event tonight—blargh! I am so uncomfortable at those things. I usually just stand awkwardly, alone at the bar. I think I’ll skip it and catch up on the other ‘49 Shades of Grey.’” For most, networking is a skill that requires a fair amount of honing before they get…

non verbal communication

Contributor: Bob Phibbs Your body language sends wordless cues long before you try to close a sale. The more you understand what your body is saying—oftentimes without you knowing it—the more you can see how often it gets in your way. This is especially true when you are in a sales situation. Oftentimes our bodies…

Contributor: Dr.Travis Bradberry We’ve all said things that people interpreted much differently than we thought they would. These seemingly benign comments lead to the awful feeling that only comes when you’ve planted your foot firmly into your mouth. Verbal slip-ups often occur because we say things without knowledge of the subtle implications they carry. Understanding…