email etiquette

Email is one of those business tools that many of us take for granted and don’t think twice about.  But not practicing basic email etiquette could be hurting your reputation, causing business partners and customers to perceive you in a negative light. You might be the company superstar, but failing to communicate properly via email…

public speaking

Have you ever watched the Oscar ceremonies or Grammy awards on TV? While you may applaud the hot new stars and the legends in the industry, I’m guessing that you’ve seen better acceptance speeches elsewhere. For the most part, the winners are repetitious, rambling, and sometimes irrelevant. Obviously, being a winner does not necessarily make…

communication processing brain

Most business communication fails. Surveys consistently shows that about 75% of business presentations are rated as “mediocre” or worse by their audiences. More seriously, while companies on average rate the quality of the solutions they sell at 8 on a 1 to 10 scale, those same companies rate their sales messaging at a mere 4. At…

storytelling

It’s always a challenge: how to communicate insights, ideas, and strategies to your business partners, clients, team members, etc.) in a memorable way that inspires and motivates them to take your information and run with it. The first move is usually to fill our slides with charts and bullets, but I’ve come across a more…

workplace communication

Say you just met your favorite actor on the street. He signed you an autograph, treated you like a friend, and took some pictures with you. First thing you want to do after that is tell everybody what just happened, right? You want to call your boyfriend or girlfriend and anyone who means anything to…