Teams are either successful—or they fail. And often, the team members can’t give specific reasons for either outcome. When teams fail, they often dissolve into cliques riddled with blame or confusion. You see it everywhere: The offensive line blames the quarterback for a late throw; the quarterback points to the wide receiver who bobbled the…

email etiquette

Email is one of those business tools that many of us take for granted and don’t think twice about.  But not practicing basic email etiquette could be hurting your reputation, causing business partners and customers to perceive you in a negative light. You might be the company superstar, but failing to communicate properly via email…

public speaking

Have you ever watched the Oscar ceremonies or Grammy awards on TV? While you may applaud the hot new stars and the legends in the industry, I’m guessing that you’ve seen better acceptance speeches elsewhere. For the most part, the winners are repetitious, rambling, and sometimes irrelevant. Obviously, being a winner does not necessarily make…